Martin Sprocket & Gear Inside Sales Customer Service Trainee - Danielsville in Danielsville, Pennsylvania
To perform this job successfully, you must be able to report daily to the company's Danielsville, Pennsylvania branch to perform each essential duty satisfactorily. In this position you will sell manufactured components to internal and external customers while providing technical information, support, and service to customers. Reasonable Accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.
Complete an extensive hands-on training program.
Focus on career growth and personal development.
Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
Enter orders and quotes and perform quote follow-ups in a dynamic, fast-paced environment.
Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
Salaried, non-commission position with full benefits and an excellent 401K plan.
[Please Note: We do not accept applications from current Authorized Martin Distributors.]
Although no engineering degree is required, people with a mechanical aptitude and interest to know how things work will enjoy applying their skill set at Martin.
Bachelor's degree preferred
1-2 years sales/customer service experience is preferred
Mechanical aptitude or technical inclination required
Excellent interpersonal and communication skills
Un-yielding commitment to customer service
Team approach to achieving high performance
Self-management with the drive to succeed and achieve goals
Independent ability to evaluate situations, solve problems, and make decisions
Ability to thrive in a dynamic, fast-paced, multi-tasking environment
Recognition and ability to effect change and contribute to the organization's goals
Computer proficiency and organizational skills
Energetic and positive with a willingness to grow skill set