HarperCollins Publishers Bilingual Credit Services Representative in Moosic, Pennsylvania

The role of the Credit Services Rep will be responsible for the timely collection and reconciliation of all open items on accounts within assigned portfolio working under minimum supervision.

The successful candidate should possess a bilingual background and will have contact with the Montage Office, New York Office, Sales Reps, other publishers and customers.

  • Responsible for the timely collection & reconciliation of all open items on accounts within assigned portfolio

  • Maintain aging of assigned portfolio within department requirements

  • Coordinate with Customer Service, AR and all cross-functional teams to resolve chargebacks, disputes & reconciliations

  • Identify problem accounts/situations and recommend a course of action to Management

  • Adhere to corporate/department policies & procedures & meet/exceed assigned goals

  • Assist with special projects & miscellaneous duties as required

  • Maximize systems & technology to improve efficiencies & deliver results

Qualifications

  • High School Diploma or equivalent required

  • Previous credit and collections experience

  • Bilingual (English/Spanish)

  • Excellent problem-solving skills

  • Able to perform in a high volume, high pressure and multi-task environment

  • High level of professionalism

  • Proficient in Word, Excel & basic computer skills

  • Excellent verbal & written communication skills

About the Company:

HarperCollins Publishers is the second largest consumer book publisher in the world, with operations in 18 countries. With nearly two hundred years of history and more than 120 branded imprints around the world, HarperCollins publishes approximately 10,000 new books every year in 17 languages, and has a print and digital catalogue of more than 200,000 titles. Writing across dozens of genres, HarperCollins authors include winners of the Nobel Prize, the Pulitzer Prize, the National Book Award, the Newbery and Caldecott Medals and the Man Booker Prize. HarperCollins, headquartered in New York, is a subsidiary of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV) and can be visited online at corporate.HC.com.

HarperCollins Publishers is an Equal Opportunity Employer.

External Company URL: www.harpercollins.com

Street: 53 Glenmaura National Blvd