Geisinger Health System Community Health Assistant I in SCRANTON, Pennsylvania

JOB TITLE: Community Health Assistant I

LOCATION: Scranton Mt Pleasent Clinic

DEPARTMENT: Geisinger Health Plan


WORK TYPE: Full Time (1.0 FTE; 80 hours biweekly)


The Community Health Assistant is an instrumental member of a multidisciplinary team, working within the community providing outreach to patients with complex medical and social needs. The Community Health Assistant acts as a resource to assist patients in navigating the health care system. Under the direction of the Case Manager and the LSW, serves to facilitate linkage to community resources that will enable the patient to obtain optimal health outcomes and remain safe in the community.


Demonstrates excellent communication skills

Demonstrates the ability to perform multiple tasks simultaneously

Ability to motivate and engage patients and the Health Care Team

Ability to work with people from diverse backgrounds and experiences

Ability to openly address and acknowledge observed issues and concerns

Demonstrates proficiency in basic computer skills, including accurate keyboard entry of data into relevant computer based databases and spreadsheets

Attention to detail, and ability to be flexible in performing a variety of tasks

Demonstrated ability to complete projects within designated timelines and the ability to prioritize duties is required

Demonstrates ability to use basic office equipment, computer, fax machine, copier, calculator, etc.


High School Diploma required.

Three years of experience in community based outreach or demonstrated progressive advancement in responsibilities in healthcare setting such as clinic, hospital, etc. required.

Valid PA Driver’s License


Varies settings including but not limited to office, patients home, and hospital.

Travel required, personal vehicle with mileage reimbursement

Day shift with some evening hours required

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit , or connect with us on Facebook at , Instagram at , LinkedIn at and Twitter at .

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.